How to Get the Most out of Your Visit to Advantage Auto Repair.
Write down the symptoms. Take detailed notes on the problems you have noticed. For example, note if the condition is weather related or occurs when the engine is warm or cold. These written symptoms will help allow your technician to understand intermittent problems.
Describe; don’t diagnose. Similar to going to the doctor, you want to relate the symptoms, but you wouldn’t prescribe treatment. It works that same way for automobile service. Tape your notes to your steering wheel. The Advantage Auto Repair technician you talk to may not be the technician who works on your vehicle, but whoever does will likely sit in the driver seat at some point.
Check service hours. With your busy schedule, early bird of late-night drop-off service may be convenient. Be sure to follow up with a phone call to check on the status of your vehicle.
Understand the service to be performed. After the inspection and diagnose, you should expect to receive a thorough explanation of the maintenance or repairs to be performed on your vehicle. Also, be sure to get a hard copy of a signed estimate for parts and labor so there are no surprises at vehicle pickup time.
Rate may vary. There is a flat rate for some repairs and an hourly rate for others. When in doubt, ask the Advantage Auto Repair technician. Also make sure to ask about vehicle service contracts.
A service contract is a protection plan. It provides coverage for your vehicle in the event of mechanical failure beyond the manufacturer’s warranty. Similar to car insurance, you pay for the protection even if your vehicle performs flawlessly.
